Today, almost everyone has WhatsApp install on their mobile phone, and many e-commerce companies rely on WhatsApp as the main channel to communicate with customers. But for stores of a certain scale, it is really inconvenient to bind a WhatsApp number and device settings. How can you use WhatsApp Business to batch process customer inquiries? SleekFlow will teach you how to use WhatsApp Business with multiple people right away!
How to implement “one phone number, two WhatsApps
WhatsApp has now enabl the “simultaneous login from multiple devices” function. Users can use WhatsApp on up to four connect devices (mobile phones, tablets, etc.) at the same time without having to stay connect to their mobile phones.
Android teaching
Open WhatsApp on your phone.
Click More Options > Link Devices.
Click “Connect Device”.
Unlock your phone
If your device has biometric authentication, please follow the on-screen instructions.
If you do not enable biometric verification, you will be prompt to enter a PIN to unlock your phone.
Point your phone’s lens at the screen of the device you want to connect to scan the QR code.
iOS tutorial
Open WhatsApp on your phone.
Go to WhatsApp Settings.
Click “Link Devices.”
Click “Connect Device”.
If your phone is using iOS 14 or newer, unlock your phone
Unlock using Touch ID or Face ID.
If you do not enable biometric verification, you will be prompt to enter a PIN to unlock your phone.
Point your phone’s lens at the screen of the device you want to connect to scan the QR code.
Starting from May 2023, WhatsApp will launch a feature that allows users to use a one-time password to log in to the WhatsApp web version. Instead of just scanning the QR Code to log in.
Extend reading
[WhatsApp account is block] WhatsApp business account is deactivat, unlocking and prevention tutorials
WhatsApp Business multi-device login VS WhatsApp Business multi-device login
First of all, you may want to ask: WhatsApp Business is a mobile application. Can I transfer it to other devices including tablets and laptops? Using WhatsApp Business on PC Web Just like using a personal WhatsApp account, users can also use the business version of the program on their computers to handle large numbers of customer inquiries more conveniently.
The usage of the desktop version
WhatsApp Business is similar to that of the personal version. After opening the mobile WhatsApp application, find the ” WhatsApp Web ” function from the menu on the upper right. Then scan the QR Code on the webpage with your mobile phone. Once complet, you will automatically jump to the WhatsApp Business web version.
After solving the device problem, we come to the problem of “multiple people logging in at the same time”. WhatsApp strictly stipulates that each account can only be bound to one mobile phone number. Even if you try to take advantage of the loopholes and repeatly exchange different devices and mobile phone numbers to use the account. There is still a chance that the official account will be us. Restricting permissions makes many companies miserable. After all, even the most capable person cannot handle thousands of messages on his own.
1. Subscribe to WhatsApp Business Premium
The WhatsApp Business app can only be shar on a maximum of 5 devices. Merchants can pay to subscribe to WhatsApp Business Premium , which will be launch in 2023 , and use the “multi-specialist function” to link up to 10 devices to the account. However, this feature is currently only available in select regions.
However, whether it is free or premium, enterprises can only connect one mobile phone at the same time, and the other devices must be computers or tablets.
2. WhatsApp Business API allows multiple people to log in at the same time to process inquiries
Introduction to WhatsApp Business API
In August 2018, Facebook releas the WhatsApp Business API , allowing companies to easily handle massive messages from customers through some platforms.
With the WhatsApp Business API, companies can automatically integrate WhatsApp data into their own WhatsApp customer relationship management platform and manage multiple communication software in a unifi manner. Which not only greatly improves work efficiency, but also effectively promotes collaboration between teams.
Managing WhatsApp through a customer relationship management system will bring unprecent convenience to businesses. For example, the entire team can handle incoming and outgoing messages from the same WhatsApp number at the same time. What’s even more amazing is that if a customer starts a conversation with your business account for the first time, the system can automatically import it into the contact list, eliminating the trouble of manual input. Administrators can also assign different chat boxes to specific operators, so that only the person in charge can receive messages from that customer, preventing employees from being disturb by too many notifications.
In addition, employees can also use multiple mobile phones or computer devices at the same time to respond to customer messages anytime and anywhere, without fear of missing business opportunities due to miss messages.
Simply put, the WhatsApp Business API can greatly improve work service efficiency. Help teams make full use of every feature of WhatsApp, and provide customers with seamless online customer support.
We currently have a personal email list of 418 thousand 962 people in Whatsapp. Also we generally have two types of email lists available. Whatsapp Number data is no 1 business data list 2 consumer laos whatsapp number data b2b or b2c list. Our closest data lists are 95 percent active data lists. If 100% of our email lists show 5 percent payment list date then we will give a new email list or if we want 5 percent money then we will refund the money it is our company guarantee.
You can learn more about WhatsApp Business API in this video:
WhatsApp Business respectively
Android teaching
Depending on the service provider, the usage method may be different. If you choose SleekFlow’s service, you can go to Google Play to download the Android version of the application.
SleekFlow on Google Play
iOS tutorial
SleekFlow also has an iOS version of the app. It can be us after downloading and installing from the App Store .
SleekFlow on iOS
In addition to multi-person login, what other functions does WhatsApp Business API have?
If you are still not sure whether you should start using WhatsApp Business API, here is a simple test: 1) Are you overwhelm by non-stop messages? 2) Don’t you know how to properly divert customer inquiries?
As long as the answer to any of the questions is “yes”, you ne to seriously consider introducing a WhatsApp customer relationship management system like SleekFlow to automate WhatsApp Business information.
SleekFlow is an omni-channel software that can uniformly handle conversations such as WhatsApp, Facebook, WeChat, Line, Live Chat, SMS, etc. In addition, you can also set up automat workflows to let the chatbot automatically handle daily tasks, such as responding to common customer inquiries, segmenting customer groups or adding tags, diverting customers bas on demand, automating marketing, etc.
Read the article to learn more about the power of Flow Builder .
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See how PSB Academy, Singapore’s top ucation institution, leverages marketing list WhatsApp Business API to convert sales leads through SleekFlow .
How to intelligently delegate WhatsApp conversations?
WhatsApp conversation delegation means using the WhatApp Business API solution to centrally manage all WhatsApp conversations to ensure that no messages are miss, and then delegate customer inquiries to the appropriate team or salesperson for follow-up processing.
WhatsApp chat routing
The WhatsApp API’s team messaging can support multiple people logging in at the same time, so sales staff no longer ne to use personal WhatsApp accounts to reply one by one. In this way, companies can more easily and conveniently allocate potential customers to team members bas on their professional abilities, workload, or region.
This method effectively solves the problem of often missing potential everywhere you go online your friends customer inquiry conversations, leading to customer churn. It’s also easier for salespeople to follow up on all accountable conversations, while also ensuring consistent and professional interactions with customers, thereby reinforcing the brand image.
3 ways to delegate WhatsApp conversations
In today’s sales environment that emphasizes “fast, ruthless and accurate”, the efficiency of WhatsApp conversation delegation has a great impact on customer engagement and sales performance. If customers can quickly and easily get immiate responses and requir assistance, customer satisfaction will be greatly improv and the chance of successful transactions will be increas.
