The Change Description Impacts
Facebook launched a feature that aggregates content from Wikipedia and public wall posts from users This has created confusion among users as . In conclusion,...
Behavior, Demographics, and Psychographics
How you should measure What no one tells you Net Promoter Score. This is the mainstay of customer satisfaction measurement and shouldn’t go away. It’s...
Communications across multiple departments
Behavior, demographics, psychographics and other studies, we expect companies to take advantage of the social data that customers are providing to the public, in order...
Facebook launched a feature
This has created confusion among users. As many iterations of a single brand . Therefore, may spread from ‘official’ Facebook pages. To now community pages....
Privacy Changes Impact Brands
Agency partners, and to Facebook themselves. While there’s been plenty of coverage about user privacy concerns, attention on Facebook’s changes on brands hasn’t been adequately...
Roadmap Integrating Social Technologies
Corporate websites were irrelevant. Why? Decisions were being made off-domain. By customers and peers. Secondly, many marketers were trying to get customers. To go to...
The job changes continue
Behavior, demographics, psychographics and other studies, we expect companies to take advantage of the social data that customers are providing to the public, in order...
Industry Index List of Social Inbox
We’re tasked with a difficult job as industry analyst. In one of the fastest emerging markets. Part of our role is to find new trends....
the new hires by leaving a comment below
How you should measure What no one tells you Net Promoter Score. This is the mainstay of customer satisfaction measurement and shouldn’t go away. It’s...
Jim Long and team Please congratulate
How you should measure What no one tells you Net Promoter Score. This is the mainstay of customer satisfaction measurement and shouldn’t go away. It’s...
New Media Hire community
How you should measure What no one tells you Net Promoter Score. This is the mainstay of customer satisfaction measurement and shouldn’t go away. It’s...
Career advice job postings and services
How you should measure What no one tells you Net Promoter Score. This is the mainstay of customer satisfaction measurement and shouldn’t go away. It’s...
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