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Paypal Australia Contact Number Tips

PayPal Helpline AU Contact Numbers
Paypal  General Queries and Suggestions +61 2 8223 9500
Paypal Specific Questions (Toll-Free) 1800 073 263
Paypal Customer Service Complaints 1800 073 263

Paypal Australia contact Overview

Paypal is the most used payment option or mediator in the world. It is an e-commerce website that allows money transfer to be made through the internet. In other words, you can say that Paypal is an electronic alternative to the traditional methods of money transfer checks and money orders. If you have any questions about the services then you can always get in touch with the PayPal Australia contact helpline. There are many customer care helpline and forms that PayPal offers its customers to provide them with easy service. Here are a few PayPal Australia contact methods that might help you. PayPal Australia Contact: Receive and Send Payments | Call 1902256243.

PayPal Australia Customer Service Contact

With its origins in America, PayPal Holdings Inc. is the most popular and widely used e-payment system, working on an international level. With the convenience of technology, online transactions have proven to be much faster and organized with PayPal, which facilitates an alternative method to conventional modes of payments like money orders, drafts or checks. As of 2014, PayPal has been successful in generating profits worth $7.9 billion. The PayPal website allows you to make money transfer anywhere in the globe, via the internet. In 2015, in accordance with keeping up with the times, PayPal announced a base for payment by sending custom links through messaging, texting, emailing, etc. called ‘PayPal.Me’.

With its array of services, PayPal also provides a Customer Service platform through which clients and customers can easily contact them regarding any doubts they might have. PayPal constantly strives to improve its relationship with its customers and endeavours to work out solutions at the soonest. Since PayPal takes care of satisfying all its customers, in any corner of the world, they have made several numbers available for ease of access. If you need to contact PayPal Australia, get in touch with them now through the different PayPalSupport numbers of the company.

PayPal Australia Address and Location

The local Australia office resides at Level 23, 1 York St, Sydney, New South Wales 2000, Australia. Letters containing complaints, suggestions or questions may also be forwarded to the same address.

Paypal Australia contact

PayPal Help Center

The best and the easiest way to get in touch with the Paypal Australia contact help centre is through their website. The PayPal website consists of all the information that a customer might need. Even by reading the FAQ’S you might get answers to the most commonly asked questions by the PayPal users. Following that there is an online form that can be submitted if you do not find the answer that you are looking for. The Paypal Australia contact link for their website can be found here

Customers might also feel the need to report fraudulent calls or incidents, for which PayPal Australia offers specific numbers. Additionally, you can also get through to them via email. Since the PayPal Australia website is the most resourceful tool for contacting PayPal Customer Service, one can also simultaneously check out the Frequently Asked Questions to receive answers to common customer queries, FAQ link:

However, if you cannot locate your question on the page, you can take it up further by submitting your question on an online form, which is available on the website.

PayPal Contact Phone number

PayPal Australia contact can be reached in a variety of ways. But the easiest way to clear doubts or attain information about the services of the company is by calling its customer service desk, which is ready to answer any query of the users ranging from Sales, PayPal sends money to payments and transfers. Most general queries can be forwarded to the toll-free PayPal Contact Phone Number number 1800 073 263. PayPal Australia has another phone number +61 2 8223 9500 which might also be used in case of specific queries. Both the above-mentioned numbers offer open lines from 6 a.m. to 10 p.m. on weekdays and 8 a.m. to 7 p.m. on Saturdays and Sundays.

PayPal Customer Service and PayPal Support

The homepage of PayPal Australia which can be found at contains supplementary information on your account management, fee payment, PayPal coupons and so on. After signing in, customers have the option of contacting PayPal Customer Service Australia by selecting either “email us” or “call customer service”. Details regarding emailing PayPal can be found at The PayPal team generally tries to reciprocate to emails within a day. However, customers are suggested to forward emails only if they carry general queries or questions which need not require immediate assistance. If your query requires urgent attention or if you prefer face-to-face communication with PayPal in Australia then you can also visit their local office at 1 York St in Sydney.

PayPal Australia Contact number 1800 073 263 is reachable on all the 7 days of the week, barring public holidays. Even though the company may communicate information through phone, email or web forums, it is advisable to sign up or register with PayPal Australia as existing accounts make communication between the customer and the company more flexible. Fortunately, for future PayPal users, there is no fee charged for opening a new account as well as transferring money to your PayPal account from your bank. Customers should also be aware that PayPal does not enforce charges on items purchased within Australia.

The Australia head office can also be reached by customers facing serious problems. There are two offices that are present in Australia. One is the Global Corporate headquarters which can be found at PayPal Holdings Inc, 2221 North First Street, San Jose, California, 95131 Australia. The second is the worldwide operations headquarters which can be accessed by following this address PayPal Holdings Inc, 12312 Port Grace Boulevard, La Vista, Nebraska, 68128 Australia. Both of these offices handle different sets of services, so make sure which one you actually want to go to for your issue. The PayPal Australia contact numbers for both these offices can be found online on their website.

PayPal Helpline

There is also a possibility that customers and users come across fraudulent websites, emails or calls. In such cases, if you can identify the hoax attempts, then you should report the same to Unauthorized transactions malfunctions in the online accounts can be forwarded to the PayPalHelpline 1800 073 263.

Another effective way to get access to the PayPal Australia contact helpline is through their customer care number. The customer care team is always present to assist the users with any problem that they might have. There are two different helplines that you can contact within Australia. First PayPal Australia contact number is 61 2 8223 9500. The working hour for this helpline is 6 am to 10 pm Monday to Friday and 8 am to 6 pm on weekends. The second PayPal Australia contact number is their toll-free helpline which is 1800 073 263. This helpline also is available as per the previous ones working hours.

Although PayPal tries to satisfy its clients and users, minor disputes may arise for which PayPal will take responsibility. The company ensures that all complaints are heard with due diligence. Consumers of PayPal may have disagreements with the sellers or the buyers. For the same, complaints may be lodged through the Resolution Center after logging in.

Since PayPal Australia is devoted to its users, it also gives them the opportunity to take their queries and complaints further to the Executive Escalations department in the event that they are not satisfied with the reply received from the customer service team. To reach the same, you can send a letter to Customer Advocacy Manager, PayPal Australia Pty Ltd., Locked Bag 10, Australia Square PO, Sydney, NSW 1215.

PayPal keeps all its customers updated with the latest information and changes via the social media handles as well. Additional information on services, payments and reviews can be found on social media like Facebook and Twitter. What’s more, you can also post your own queries on the respective pages or learn from the existing conversations on the timelines. Social media is

not just available according to a region but globally, which makes it all the more effective in reaching out to its customers on an international level. Important updates will automatically show up as part of the social media routine. PayPal can be downloaded as an app on mobile phones for easy money transactions and for maintaining a track of personal payments too.

  • PayPal Australia facebook can be visited too
  • You can also visit the Twitter page of PayPal Australia
  • Download the iOS app from
  • Android users can simply click on installing the Android app
  • Similarly, Windows users may download the app.


PayPal Australia Overview

PayPal is an American company founded in 1998, with its original name Confinity. From its inception, it changed and continues to change retail online payment landscape.  It currently has 203 million active users worldwide. During the first quarter of 2017, it reported revenue of $2.98 billion, which is up by 19% year to date. There is a total of $1.7 billion payment transaction during the first quarter of 2017.

In Australia, PayPal is the number one and most popular online payment system. PayPal has been operating since 2005.  6 million active users have PayPal Australia. It is registered under the name PayPal Australia Pty Limited. It holds an Australian Financial Service licence, which is a requirement in the country. An active PayPal user is regarded as someone with a registered account and has successfully received or sent at least one payment in the past 12 months.

In Australia, the VP and Managing Director of PayPal are Libby Roy. She also serves an executive committee member of the PayPal APAC leadership team.

PayPal’s main goal is for people around the world to have direct access to financial services.  The PayPal business model democratises financial services by empowering people and businesses to join in the global economy.

PayPal utilizes a wallet system, transferring payment to and from individuals, online vendors, businesses, and auction sites all over the world.  It earns money by charging a minimum fee per transaction. Account holders can even donate money and donate to charity using their PayPal accounts. Its main line of business, when one wants to define it, is an electronic money transmitter.

PayPal is available via web browser, or through its free mobile app which is compatible with iOS and Android devices.

PayPal is proven to be safer, flexible, convenient, and protected.  PayPal is safer because all sensitive financial information is encrypted. The account holder’s security is important to them. PayPal is also very flexible because account holders can link all their credit cards and bank accounts, and choose which ones to choose at checkout.  There is no need to infuse actual funds into the PayPal account.

PayPal has three account categories: personal account, premier account, and business account categories. Account holders are able to hold up to two PayPal accounts at any given time but in only the following combinations: one personal and one premier account, or one personal and one business account.

PayPal Australia Customer Service

PayPal Australia offers partnerships with various platforms in Australia.  With this strategic partnership, merchants will be able to accept payments quickly, easily, and securely. It has been proven that by having a PayPal account for your business, customer spend is increased by 15%.

PayPal is easier, faster, and more secure.  There are no long-term contracts; it accepts MasterCard, Visa, American Express credit and debit cards.  There are not set-up, withdrawal, or cancellation fees.

There are various payment solutions for businesses such as online payment, app payments, linking PayPal business account to eBay, sending online invoices, getting paid in person, and getting a business loan.

PayPal users get to sign up for free, purchase something online and choose PayPal at checkout. After confirming the payment, PayPal will take charge of paying the seller and fulfilling the order. PayPal will email a payment confirmation. Account holders get to shop around the world, and PayPal serves as their digital wallet.

Many online vendors trust PayPal and see its benefits.  Having PayPal on their accounts is a plus because customers are familiar with the brand, and trust it.  Therefore, it streamlines the checkout process.

PayPal ensures buyers’ and sellers’ security.  Since PayPal is the pioneer in online payments, they have mastered solutions to minimise fraud across payment types through state-of-the-art technologies. Information is well-guarded through the world leader in anti-fraud detection and 24/7 monitoring. The company also employs sophisticated fraud-risk models.

PayPal offers various online payment solutions for vendors.  There’s Express Checkout, Payflow, Website Payments Standard, a hosted solution, Braintree, or by selling on eBay. There are more ways to get paid through PayPal Here, online invoicing, selling over the phone, subscriptions, and digital goods.

Having a PayPal business account has three main benefits.  There is a simple pricing scheme, which means the vendor pay when money gets into the account.  There is no sign-up fee, monthly minimum account balance, and lock-in period.  The fees are automatically deducted from the business owner’s sale, so monthly bills are hassle-free. If the business owner receives more than $2,500 monthly, they are eligible for discounted merchant rates.  Another benefit of a PayPal account is fast access to cash.  As soon as payment is received, the business owner will be able to see the money in their account.  It could be used to either buy from other business or withdraw to be directly sent to the bank account. The third benefit is seller protection. Business account holders get peace of mind because sales are protected and transactions can be reversed if they are suspicious.

Here is another benefit for business owners who have been account holders of PayPal in good standing for 3 months: PayPal can provide them with a business loan solution with PayPal Working Capital.  This is offered for PayPal accounts that show strong business history.  Funding can be done in minutes if the business account is eligible. The account is eligible if the account will be able to process at least $20,000 dollars in 12 months and if the business loan application is completed online.

PayPal also provides a PayPal Here card reader which can easily pair up with an account holder’s mobile to take payments anywhere, anytime.  The card reader accepts all major credit cards such as MasterCard, Visa, or American Express payments.  It also issues invoices and records cash payments.  The account holder can use the same PayPal account on the card reader for their online sales.  It is also compatible with an existing POS system and is able to sync automatically to any basic accounting software. The PayPal card reader can be purchased online for $49. Officeworks stores also carry the PayPal card reader. Just go to any 160 Officeworks retail store near you and pick up the card reader.

PayPal personal account holders can benefit from having a PayPal account because it is a convenient and safer way to send money to friends and family, it is a faster way to send money online, and you can get paid and collect money with PayPal.

PayPal is currently accepted in more than 100,000 online retail stores in Australia, including Woolworths, Aussie Farmers Direct, Uber, Crust German Pizza Bar, Dominos, Sydney Airport Parking, Roxie, Neiman Marcus, Booktopia, BlackMilk, Telstra, Bonds, 99 Designs, Tip Top Shop, Kelly’s, and much more. It is accepted in millions more worldwide.

Online businesses who are account holders of PayPal may download a PayPal logo or button. Account holders are also able to customise their own buttons through PayPal’s button factory.

PayPal Australia Contact Number

If you are a PayPal Australia account holder, access the PayPal Australia phone number: +61 1800 073 263 (toll-free). A customer service representative is available from Monday to Friday, 9 AM to 5 PM.

PayPal’s office is at 1 York Street, Sydney, New South Wales, Australia 2000.

If Business Account holders want to learn more about PayPal Working Capital business loan, call 1800 729 725.

Contact PayPal Australia

Paypal Australia contact has a Resolution Centre where account holders get to report a problem.  The usual problems or concerns are if the item wasn’t received, the item was received but it was the wrong one, or an unrecognized payment gets added to the account. Buyers can dispute a transaction, while sellers should be able to communicate with the buyer clearly and understand that there will be chargebacks credited to the account.

Account holders are able to reach out to PayPal through email by using the form provided online.  Just choose a topic and sub-topic, and press sends, and the communication will be received and resolved by PayPal in a day.

PayPal Headstart is an online discussion community. The online community has set guidelines and has a News and Announcements board. On this platform, those who need more help or have more concerns and questions about PayPal can join discussion boards and ask questions such as, how does one get started with PayPal, how is PayPal implemented, and what are PayPal solutions.  There is also an available eCommerce expert panel that will be giving insights into setting up an online business.  Find this under the ‘Ask an Expert’ heading. There is also a special discussion board for freelancers. There is a special FAQs page that answers common queries about fees for PayPal accounts, editing or viewing account information, making a formal complaint to PayPal, and much more.

PayPal Australia also has a Facebook account (@paypalau) which posts latest news and updates. Account holders can also follow PayPal Australia on Twitter (@PayPalAU).  They can directly message PayPal and ask for help at @AskPayPal.


PayPal Frequently Asked Questions


How do people pay money into my PayPal account?

Receiving money with PayPal is very easy! All you need is a PayPal account with a confirmed email address. Your email address is the only thing somebody needs to send you money. As soon as the payment has been credited to your PayPal account, we will notify you by email. You may then withdrew the funds to your bank account straight away or keep the money in your PayPal account for future online transactions. All your transactions are stored in your account History, so you can keep track of them.

Is PayPal Safe?

For the most part, PayPal is safe when you use it to send money. Nothing is completely risk-free-glitches and data breaches are possible anywhere. But PayPal is a reputable company with enough security and consumer protection in place to keep you relatively safe online.

What are the fees for PayPal accounts?

Opening an account: PayPal doesn’t charge a fee to open a PayPal account.

Sending money – Personal payments: There are no fees within the AU to send money and friends when you use only your PayPal balance or bank account or a combination of your PayPal balance and bank account.

However, there is a fee to send money as a personal payment using a debit card or credit or credit card. The fee in the AU is 2.9% plus $0.30 USD of the amount you send. For example, if you send $100.00 AUD by credit card, the fee would be $3.20 AUD ($2.90+ $0.30).

Receiving money – Personal payments: There are no fees to receive money from friend or family in the AU. When they send the money from the PayPal website using only their PayPal balance or their bank account or a combination of their PayPal balance and bank account.

Good and services – Purchase payments: There’s no fee to use PayPal to purchase goods or services. However, if you receive money for goods or services ( such as from selling an item on eBay) the fee for each transaction is 2.9% plus $0.30 AUD of the amount you receive.

International Payment: There is a fee when you send a payment to someone in another country or if you receive payment from someone in another country. The PayPal user Agreement has specific information. You can find the User by clicking Legal Agreements at the bottom of any PayPal page.

Note: It is currently not possible to send or receive a personal payment to and from India using PayPal. If you’re sending money for a personal payment to India, we ask that you find another way, we currently recommend

Withdrawing money: You can withdraw money from your PayPal account to your bank account at no cost. If you prefer to receive a check, there is a $1.50 fee.

Can you withdraw money from a PayPal account?

It’s simple to withdraw money from your PayPal account. You can transfer money directly into your linked bank account, use your PayPal Debit MasterCard, or have us mail you a check.

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