Optus Limited is the second largest telecommunications company in Australia. It is a wholly owned subsidiary of SingTel since 2001. The company primarily trades under the Optus brand, while maintaining several wholly owned subsidiary brands, such as Virgin Mobile Australia in the mobile telephony market, Uecomm in the network services market and Alphawest in the ICT services sector.
Features Services Optus Provides
It provides services both directly to end users and also acts as a wholesaler to other service providers such as Telstra and Amaysim. Through its Optus ‘Yes’ brand, it provides broadband and wireless internet services. Details on services can be found at Optus Phone Number. Other wholesale services include Satellite and 4G Mobile. To provide services, Optus mostly owns and operates its own network infrastructure, and also uses the wholesale services of the National Broadband Network and Telstra.
Optus Phone Number & Contacts
Optus has got several mediums of receiving queries/ payments/ billing and account inquiries for their customers. Forgetting basic information on their official website- http://www.optus.com.au. However, if you are looking for the direct contact number of Optus, you can directly call their customer service hotline Optus phone number- 1300 760 016. And if you have a problem in the NBN connection provided by Optus, you can call 1300 300 427. These contacts are accessible for callers from Australia only. If you want to call them for general and billing request from overseas, visit www.optus.intelliresponse.com. Also, you can find and contact them on the Google+ profile of the company. Other social media accounts managed by them are- Twitter Profile, LinkedIn account, and YouTube Channel.
Remember Before Contacting Optus Phone Number
For contacting the Optus phone number directly, maintain the local service hours of Optus. The customer service centre is available to local and international callers for 8 am- 7 pm of Monday to Friday and 9 am- 5 pm of Saturday. For other inquiries like making a payment, pending field service connection or appointment, technical support or mobile coverage utilities, the available time period is same. If you have got questions about the services, complain or compliments, the best option for you will be to contact via their live chat service on the official website, Facebook or Twitter. Also, for help from Optus community, you can visit My Optus Community which can be found in their website.
Note: Calls from Calls from a Roaming Optus Mobile Phone to these numbers are free.
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