Trend Social CRM Consolidation

I visited New York’s Museum of Natural History and Sciences. I’m always fascinated by the dawn of life, and often draw a lot of parallels from the era of many new organisms and how many evolved and many who didn’t adapt to their environment. In fact, the metaphor works very well in the fast moving social software space. As we’re currently in the Cambrian Explosion. Where many new species are appearing (I’ve mapped over 100 community platform vendors.

E&Y has found over 125

social monitoring firms). The barriers are so low for entry, and with a recession in place, we’re seeing an explosion of new firms. Those that combine and create new value evolve and will eventually move to land, those that don’t make Bulk SMS Services in Ghana the right partnerships or develop sophisticated solutions for enterprise buyers will become the extinct “Trilobites” Community Platforms and Listening Platforms Combine To Create SCRM Suites Lithium, a community platform, has announced their acquisition of social media measurement company Scoutlabs. This combination paves the way for social.

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Into a greater suite of enterprise social software which can evolve to Social CRM. Expect more of these acquisitions and partnerships to occur over the coming year. Ray Wang, my business partner, maps out what the Lithium and Mexico Telegram Number Scoutlabs acquisition means. Next Generation Consulting Firms Will Rival Complacent Incumbents On a similar note, Dachis Group, which has a hefty war chest of $50mm backed by Austin Ventures, has made some strategic acqustions in the social business arena. Aside from key hires from Forrester Research (like Peter Kim, Tom Cummings, and Cynthia Pflaum) have joined the team along with Caroline Dangson, Dion’s enterprise consulting group, Xplane, Headshift,

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